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The “golden” rule of service says: guests should be served the way you would like to be served. The service process is the criteria necessary to ensure the effectiveness of the quality management system, a set of procedures and daily operations performed by the staff and contributing to the maximum satisfaction of visitors. The key to the commercial success of a hotel company is the ability of its owners to anticipate any possible desire of a potential client.
In accordance with the Charter of JSC “MINOTEL”, the main purpose of the Company’s activities is to make a profit. The Company carries out activities in accordance with the National Classifier of the Republic of Belarus of types of Economic activity. The main activity is the provision of services by hotels and similar places to stay with restaurants.
The subject of the Company’s activity is the provision of hotel services, organization of catering and trade, provision of other services, implementation of other types of activities in accordance with the Charter and legislation of the Republic of Belarus.
The main tasks and functions of JSC “MINOTEL” are: